What Medical Social Workers Do

Medical social workers are licensed professionals who bridge the gap between your healthcare and everyday life.

Medical social workers assess the emotional and social needs of patients and families, collaborate with the healthcare team on treatment plans, and provide counseling and resources to help cope with the effects of illness. They also help patients access community services such as financial assistance, transportation, lodging, and emotional support.

Ask your care team to connect you with a social worker early in your diagnosis, not only when problems arise. Early engagement leads to better preparation and smoother navigation through treatment.

Coping Strategies

Healthy coping strategies lead to longer-lasting positive outcomes. What works varies from person to person; it is important to build a toolkit that works for you.

Expressing emotions

Allowing yourself to feel and name your emotions increases resilience. "I feel..." statements are a powerful tool. Journaling, talking with a trusted person, or working with a counselor are all effective outlets.

Connecting with others

Loved ones, cancer support groups, and counselors reduce stress and increase wellbeing. Peer support from others who have faced a similar diagnosis can be especially powerful.

Setting boundaries

Communicating your needs and saying "no" to non-essential demands preserves energy for what matters most. You do not have to respond to every visitor, phone call, or well-meaning inquiry.

Relaxation techniques

Mindfulness meditation and deep breathing slow the heart rate and reduce stress. Apps such as Calm or Headspace provide guided sessions designed for people managing health challenges.

Faith & community

Spiritual practice and faith communities can provide meaning and comfort during difficult life events. Many patients find renewed connection to their beliefs helpful; there is no right or wrong way to find meaning.

Advance Care Planning

An advance directive is a legal document that explains what kind of medical care you want if you are ever too sick to speak for yourself. It helps your doctors and family know what to do.

Health Care Proxy: Appoints someone you trust to make medical decisions for you if you cannot speak for yourself.
Living Will: Documents what medical treatments you do or do not want if you become seriously ill.
Five Wishes: A type of advance directive covering medical, personal, emotional, and spiritual wishes.
DNR / DNI Order: Hospital-based orders directing doctors not to perform CPR or use a breathing machine if the need arises.

Ask your social worker or care team to help you complete advance directives. It is an act of care for yourself and your loved ones.

Caregiver Resources

Caring for a loved one with pancreatic cancer can be demanding emotionally and physically. You are not alone; significant support is available.

PanCAN

Pancreatic Cancer Action Network offers personalized support, educational materials, and caregiver support groups. Helpline: 877-272-6226 | pancan.org

CancerCare

Free counseling, online and telephone support groups, and educational workshops for patients and caregivers. cancercare.org

American Cancer Society

24/7 support helpline, information on treatment options, and caregiver guides. Helpline: 800-227-2345 | cancer.org

Lustgarten Foundation

Focused on pancreatic cancer research and patient resources. lustgarten.org

CFAC: Financial Assistance

Cancer Financial Assistance Coalition helps with treatment costs, lodging, and transportation. cancerfac.org

National Cancer Institute

Educational materials and coping strategies for caregivers. cancer.gov

We Are Here to Help

Our team includes social workers, counselors, and patient navigators ready to support you and your family from the moment of diagnosis.